As a restaurant owner, your customer is number one. Your customer is your priority. You must always think about how you can do better for your customer. How are you going to ensure they will not go to other restaurants? How can you attract more customers to come to your restaurant? Investing your business into a marketing consultant is one choice that you can do. But, a simpler and easier way is to have the tableside ordering pos malaysia. This system will give you an easier way of handling restaurant orders. Come with a lot of benefits, we are sure you would not regret having this in your restaurant.
What is Tableside Ordering POS?
Tableside order is referred to any ordering and payment system that enables customers to explore the menu, and order food and drinks. They also can settle their bills while working with a server or their own phone after that. It can be either contactless or limited contact. You’ve probably encountered tableside service if you’ve ever been at a restaurant where the staff member taking your order has a tablet in hand, or if you’ve ordered food by yourself on your phone.
Additionally, both portable POS systems and QR code ordering systems are used as tableside ordering methods in restaurants. They are a crucial component of the New Steps of Service, a system that has been developed to address the modern requirements of eateries and patrons. Tableside ordering systems enable the server or guest to use a device for placing orders, accelerating the pace of service and enhancing the customer’s experience.
Benefits from Tableside Ordering POS
Faster Ordering. Tableside ordering will make the ordering process faster. Using a tablet, a POS system will be installed in it. When a customer places their order, the worker only needs to press on the selected item and align it with the table numbers. The order will be directly reflected on the screen that you need to put up in the kitchen.
Tableside ordering also works without a worker. A tablet will be put on each table and the customer can directly order from it. A tablet for each table might be too expensive so you can opt for having a QR code instead. The code will let your customer access your digital menu on a website that let them order and make payments directly there.
Fewer Mistakes. With tableside ordering POS, you will not have wrong ordering cases happen. Manually ordering can have mistakes in order with scrawny handwriting or miscommunication when talking. Using the system will avoid this as it reflects every order the same within the menu. Lessening your worker’s mistakes will give positive feedback and will have more customers come to your restaurant.
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